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Return & Exchange Policy

Return & Exchange Policy

At Budget Fashion, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a straightforward return and exchange policy to ensure your shopping experience with us is positive.

Return and Exchange Window

You have 3 days from the date of delivery to initiate a return or exchange. Please make sure your items meet the following criteria:

  • Items must be unworn, unwashed, and undamaged.
  • Items must be in their original packaging with all tags attached.

How to Initiate a Return or Exchange

  1. Contact Us: To initiate a return or exchange, please contact our customer service team within 3 days of receiving your order. You can reach us at:
  2. Provide Order Details: Please provide your order number, the item(s) you wish to return or exchange, and the reason for the return or exchange.
  3. Receive Instructions: Our customer service team will provide you with further instructions on how to return the item(s) to us.

Return and Exchange Process

Returns: Once we receive and inspect your returned item(s), we will process your refund within [X] business days. The refund will be issued to the original payment method.

Exchanges: If you wish to exchange an item for a different size or color, we will process the exchange once we receive and inspect the original item(s). We will send you the new item(s) at no additional cost.

Conditions

  • Shipping costs for returns are the responsibility of the customer, unless the return is due to a mistake on our part (e.g., wrong item shipped, defective item).
  • We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
  • Items purchased on sale or with a discount may be subject to different return and exchange conditions. Please refer to the specific sale or discount terms.

Non-Returnable Items

Certain items are not eligible for return or exchange, including:

  • Gift cards
  • Personalized or custom-made items
  • Final sale items

Contact Us

If you have any questions about our return and exchange policy, please don't hesitate to contact us:

Thank you for shopping with Budget Fashion. We appreciate your business and are committed to ensuring your satisfaction.

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